Privacy Collection Statement

Your information is being collected Oridon Pty Ltd ABN 84 637 392 842 (referred to as “Oridon”, “we”, “our” or “us”). You can contact us by post at Attn: The Privacy Officer, Oridon, Unit 9, 6 Enterprise Drive, Rowville, Victoria, 3178, by telephone on +61 3 8809 2700 or by email at privacyofficer@oridon.com.au.

We collect, use, hold and disclose your personal information (which includes your name, mobile telephone number, postal or residential address and your vehicle details, including make, model and registration number) in order for us to answer your enquiry, book a service or product installation with us or our third party installers, for product warranty administration purposes, to provide our products and services to you and obtain payment for them and to otherwise do business with you.

We will collect your personal information from you where possible, including when you contact us by telephone or email or speak with one of our representatives. We may also collect your personal information when you interact with our websites and social media accounts. This may include information about your IP address and other information collected about you using 'cookies' set on your device, such as general demographic information, payment information, shopping preferences and information about your device.

If you provide us with the personal information of another person (such as a family member or business partner), you must make them aware of the matters contained in this privacy collection statement. If you choose not to provide your personal information to us, we may not be able to answer your enquiry or provide our products and services to you.

We may:

• use and disclose your personal information to supply and deliver our products and services, to provide you with ordering and shipping updates, to provide product information and warranty information to you, to provide support or servicing or manage warranty claims (if required) and to seek your feedback about our products and services;
• if you participate in our loyalty program, use and disclose your personal information to provide you with rewards and other benefits;
• disclose your personal information to our related companies, to our contractors and agents, to government bodies and regulatory authorities where required or authorised by law, to our suppliers and service providers (including information technology companies, e-commerce providers, mail houses, vehicle valuation providers and our authorised installers) and our professional advisors; and
• use and disclose your personal information for marketing purposes, which may include presenting you with offers relating to our products and services in the future and to provide news, industry updates or educational content to you. You may opt out of receiving marketing information at any time. We may continue to send marketing material to you until such time as you opt out.

 We will otherwise collect, hold, use and disclose your personal information in accordance with our Privacy Policy, which sets out how you may access and correct the personal information that we hold about you and how to lodge a complaint relating to our treatment of your personal information (including how we will respond to your complaint).